Pickup Request Received

We'll contact you within 1-2 business days to confirm your pickup

What Happens Next

  • Step 1: Our team will review your pickup request within 1-2 business days
  • Step 2: We'll contact you via email to confirm your pickup date and you'll receive final pickup instructions before your scheduled date

Questions about your request?

Contact us at 604-526-2447 or pickup@renewcrew.com

Prepare Your Donation

While you wait for confirmation, you can start preparing your items for pickup:

What We Accept

  • Clothing (all ages and seasons)
  • Shoes and accessories
  • Household linens
  • Books in good condition
See complete list →

Preparation Tips

  • Sort items into bags or boxes
  • Ensure items are clean
  • Remove items with significant damage
  • Keep in convenient spot for pickup
Preparation guide →

Pickup Day Reminders

  • Place items near your front door or garage before pickup time
  • No need to be home - you can leave items outside if preferred
  • Mark all boxes or bags with "BB" for easy identification by our driver
  • Keep items protected from weather if leaving outside

Your donation supports youth mentorship programs in our community. Proceeds from donated items fund one-to-one mentoring relationships that provide young people with additional supportive adults during their formative years.